The tech landscape is transforming rapidly. What stays in the limelight gets outdated quickly. As a tech company or professional, you must stay abreast of time to enjoy an edge in the market. ServiceNow is one such newer technology that has been gaining momentum.
Let us find out what it is and the ServiceNow developer roles and responsibilities. In addition to staying updated, it will help you make pragmatic decisions in your business and professional lives.
Who is a ServiceNow Developer?
He is a professional trained in the various aspects of developing, designing, and implementing solutions based on ServiceNow technologies. Such experts are often responsible for finding business requirements and developing technical solutions.
What Does a ServiceNow Developer Do?
These developers manage the SNow platform that a company uses to manage its operations. They communicate with clients to find out their requirements. Based on the input, they build and design solutions and implement and test them. Also, these professionals provide maintenance and support for the solutions they create.
In brief, a ServiceNow developer is essentially responsible for the Now platform of a firm, which supports IT service management for automating business processes. The role involves developing, designing, configuring, troubleshooting, and implementing baseline and custom applications. All these aspects enhance the platform for the firm.
A ServiceNow developer has to manage the platform to employ architectural changes when needed and ensure stability.
Roles and Responsibilities of ServiceNow Developers
These professionals are in great demand today due to the nature of the work they handle. Also, more and more companies are swathing to the NOW platform.
Here are the common ServiceNow developer roles and responsibilities.
Roles of a Now Developer
A ServiceNow developer creates solutions for a company by using Web Services, JavaScript, MYSQL, CSS, and others. They also build and fix ServiceNow applications and integrate them with other programs.
Developers analyze and assess technical development requirements and provide reports and documentation of their assessment. They also identify deficiencies within the applications. Above all, they provide solutions for issues and deploy them in a test environment for betterment.
They are also in charge of analyzing system performance issues. Additionally, these developers provide expertise for technical issues and figure out performance enhancements, wherever necessary.
Lastly, ServiceNow developers configure custom workflows. All these tasks ensure that the quality standards are met.
What are the responsibilities of a ServiceNow developer?
The roles and responsibilities of ServiceNow developer are diverse and include:
- Create ServiceNow solutions using JavaScript, MYSQL, Web Services, and CSS
- Develop and fix ServiceNow applications
- Integrate ServiceNow applications/software with other programs
- Analyze and evaluate technical development requirements
- Provide documentation of the analysis
- Identify deficiencies and provide solutions
- Deploy solutions in a test environment
- Provide expertise for technical issues related to development
- Analyze system performance issues
- Configure/create custom workflows
- Ensure high-quality standards
- Perform code reviews
ServiceNow Developer Skills
They have experience with building and implementing ServiceNow ITSM modules like Incident Management and Knowledge and Problem Management.
These developers carry strong problem-solving, troubleshooting, mathematical, and analytical skills. Also, they can communicate effectively, orally and in writing. They also have:
- Extensive knowledge of the Now platform
- Knowledge of HTML/CSS and JavaScript
- Strong understanding of regional databases like MYSQL and SQL
- Experience in integrating APIs with other systems
- In-depth understanding of Agile methodologies like Kanban and Scrum
- Experience with developing and implementing ServiceNow ITSM modules
- Strong troubleshooting skills
- Ability to communicate effectively
- Good analytical and mathematical skills
- Ability to work independently
How to Become a ServiceNow Developer?
You must obtain a Certified System Administrator (CSA) certification to work as a ServiceNow developer. Today, most employers look for developers with this specific certification.
While a Bachelor’s degree is not required for a Now developer, it increases your chances of getting hired.
You can also enhance your career prospects by sharpening your knowledge through online courses.
ServiceNow Developer Salary
The salary of ServiceNow developers is based on several factors. Industry, role, and location play a major role in determining the compensation. Job positions in some locations attract higher pay than others. Also, the industry you work in impacts your overall remuneration. Additionally, your role as a developer can play a significant part in your compensation package.
Salary Based on the US
The annual starting salary for junior-level roles in the US is up to $97,500. However, the salary with a few years of experience comes closer to $116,000. Annual salaries can go up to $146,250 for senior-level roles with substantial professional experience.
Salary Based on India
The salary for ServiceNow Developers stands at 6,21,993 INR per year in India. The average additional compensation is 84,493 INR, with a range from 80,787 INR – 88,198 INR. However, experience and location affect the average remuneration to a great extent.
Takeaway
ServiceNow developer roles and responsibilities are varied and encompass a lucrative salary. With more and more companies using the NOW platform, finding a suitable position should not be a problem for IT aspirants.
Just check the right course and sharpen your skills. Get some hands-on experience and apply for a suitable role. Over time, you could make a remunerative living while contributing to the success of your organization.
FAQs
1. Who can become a ServiceNow developer?
Anyone with both technical and interpersonal project management expertise can become a ServiceNow professional. Companies provide employees with IT support to quickly resolve technical issues. ServiceNow developers address this concern by developing AI-powered solutions. Essentially, any person with technical and management traits can become a professional in this field.
2. How many roles are there in ServiceNow?
There are six ServiceNow user roles currently:
- Standard user
- IT Liaison (ITL)
- Designated Provisioning Coordinator (DPC)
- Designated Security Officer (DSO)
- HRCMS Core User (HRCMS Core User)
- Comptroller Department Security Officer (CTR DSO)
3. Is ServiceNow a good career option?
A career as a ServiceNow developer holds tremendous promise in the future. With ServiceNow development, companies provide the ideal ecosystem for growth. As a result, aspiring developers can find unmatched opportunities to shape their careers. Also, the remuneration is higher compared to most other IT positions in the market.
